REFUND POLICY
Introduction
Welcome to algomi indicators.
We appreciate your interest in our premium trading indicators and services. This policy outlines the terms for requesting refunds and canceling your subscription. Our goal is to provide a clear and fair experience for all customers.
By subscribing, you agree to these terms, which are designed to protect both you and our business. We encourage you to read this policy carefully and contact our support team if you have any questions.
This policy applies to all algomi indicator customers worldwide and is part of our larger Terms and Conditions. It may be updated from time to time, so please review it periodically.
Thank you for choosing algomi indicators.
We are committed to your satisfaction and are here to support you.
You can request a refund within 3 days of your subscription charge. Your account must be in good standing with no unresolved issues.
We may decline refunds in certain cases, such as misuse or fraudulent activity.
To request a refund, contact our customer support with your account information and reason. We will process eligible refunds quickly and efficiently.
Refund Processing
We prioritize efficient refund handling to maintain your trust.
Here's how we process refunds:
Initiation: Contact our support to request a refund. We'll verify your eligibility.
Verification: We review your account to ensure you meet all refund criteria.
Processing: If approved, we'll process the refund within 3 business days.
Method: Refunds are typically issued to the original payment method.
Exceptions: We handle special cases individually to ensure fairness.
We are committed to a transparent and professional refund process. Our support team is always available to assist you.
To cancel, contact our support team and state your intention. We'll verify your account and process the cancellation.
We value your feedback and welcome you back if you decide to reactivate your subscription in the future.
Our team is always available to assist you with the cancellation process.
Changes to This Policy
We regularly update our policies to reflect changes. We encourage you to review our website for the most current version.
We may make significant changes that affect your rights. We will highlight these changes on our website.
We are committed to legal compliance and best practices. Your feedback helps us improve our policies.
Legal Compliance
We operate within all applicable laws and regulations. Our policies are developed and implemented in strict conformity with legal standards.
We regularly review and update our policies. This ensures ongoing compliance with changing laws and regulations.
If any part of this policy is deemed unlawful, it will be severed. The remaining parts will remain in effect.
We are committed to transparency and responsibility. Our commitment to legal compliance is a core value that guides our interactions with customers and stakeholders.
Exceptional Circumstances
We recognize that unique situations may arise. We will address these cases on a case-by-case basis to ensure fairness and empathy.
Exceptional Circumstances
Exceptional circumstances are rare events beyond your control that affect your service usage. Examples include major technical failures or significant service interruptions.
We assess these cases individually. We may require documentation to verify the situation.
We may offer flexibility in our refund and cancellation policies. This could include extending eligibility or waiving conditions.
We prioritize clear communication and efficient resolution. We will keep you informed and strive for a fair resolution.
Each request is subject to our discretion. We evaluate the impact and feasibility of each case.
We learn from exceptional circumstances to improve our services. Your trust and satisfaction are important to us. Please contact our support team if you need assistance.
Documentation Requirement
We may require documentation to verify your identity and process your request securely.
This could include your payment receipt, proof of identity, or related communication.
We use this documentation to:
Confirm your identity and prevent unauthorized requests
Verify transaction details and ensure accuracy
Understand the context of your request
We will guide you on how to submit documents securely. Your information will be handled confidentially.
We will review your documents promptly. Incomplete or inaccurate documentation may delay processing. We may contact you for additional information.
We adhere to strict data protection and privacy standards. Your information will be used solely for processing your request and will be handled in accordance with our Privacy Policy.
Dispute Resolution
We encourage you to contact our customer support team first to resolve any disputes.
If the issue is not resolved, you can submit a formal written dispute.
We will review your dispute and respond within 5 days. Our response will include an assessment, findings, and proposed solutions.
Acknowledgement and Acceptance
By subscribing or using our indicators on TradingView, you agree to this Refund and Cancellation Policy.
This means you understand your rights and responsibilities regarding refunds, cancellations, and related processes.
We recommend periodically reviewing this policy to stay informed about any changes that might affect your subscription.
This policy forms a binding agreement between you and algomi indicators. It governs your subscription and use of our services, specifically for refunds and cancellations.
By agreeing, you confirm your legal capacity to enter this agreement and that using our services complies with all laws and regulations.
If you have any questions, please contact our customer support team.
Contact Us
For any inquiries or concerns, contact us directly. Our team is here to help!
Reach us at support@algomi.store.
We aim to respond within two business days, but this may vary depending on your inquiry.
Provide your name, contact information, and a clear description of your question or issue.
We may update our contact information. Check back for the most current details.
Information provided is not legal advice. Consult a qualified professional for specific legal or financial concerns.
We may keep records of your communication for our records and as required by law.
We strive to provide the highest level of service and ensure a positive experience.
Thank you for your cooperation!